Information We Gather and Why
When you open an account we ask for your contact details, payment method and identity verification to meet local requirements where service is available. During gameplay we log your session activity, deposit and withdrawal requests through Touch 'n Go eWallet, Boost or GrabPay, and the games
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you launch — this helps us process payouts, troubleshoot technical issues and improve lobby performance. We store this data on secure servers with encryption applied to sensitive fields like payment credentials and verification documents. Cookies track your device preferences and login state so you don't have
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to re-enter details each visit. We don't sell your personal information to third parties; data may be shared only with payment processors who handle your Touch 'n Go eWallet or Boost transfers, compliance partners where local law requires reporting, and service providers who maintain our platform
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infrastructure under strict confidentiality agreements. Retention periods follow local record-keeping rules — typically account data stays active while your account is open and for a defined period afterward to resolve disputes or meet audit obligations. You can request a copy of your stored data, ask us
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to correct inaccuracies, or close your account and have non-essential records deleted by contacting our support team through the channels listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.